Frequently Asked Questions
Everything you need to know about shopping with Portabella Menswear.
What is your standard shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for an additional fee.
How can I return or exchange an item?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our Returns Portal to start your request.
Do you offer tailoring services for suits?
While our online store sells standard-sized garments, many of our physical retail locations offer professional tailoring services to ensure your suit fits perfectly.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your chest, neck, and waist to compare against our dimensions for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.